Terms & Conditions

CEL Programs & VISA Status

Our Intensive English program with 20 lessons is is designed for individuals whose primary purpose in the U.S. is to gain cultural experience. Fewer lesson hours allow more time for sightseeing and travel. Our Intensive Plus and Super Intensive with 24 and more lessons per week is designed for individuals whose primary purpose in the US is English studies. CEL advises students to apply for student visa if (1) the main purpose of travel is to study English and (2) a full-time course is chosen. Students interested in applying for an F-1 student visa must provide proof of financial means to cover the cost of tuition and living expenses. This could be a recent bank statement from the student, the student’s parent or legal guardian or a financial guarantee from the student’s company or government. Qualifying students will be issued an I-20 that the student must take to the US Embassy in the student’s home country before coming to the US. If you enter the US on a tourist visa, the main purpose of the trip must be sightseeing or a personal visit. The main purpose of travel may not be English language study. English language study must be incidental to the student’s sightseeing or personal visit plans. CEL has been authorized by the Department of Homeland Security to issue F-1 student visas to students who are coming to the US to study full-time (18 hours or more per week).

Payment Conditions

To guarantee your application and mailing of the I-20, you must pay the registration fee, accommodation placement fee (if applicable), and mailing fees (if applicable) in advance. The remaining fees need to be paid in full 28 days before the start date. We accept credit card payment or wire transfers. Please make sure to cover all banking fees.

Cancellation Policy (before arrival)

If you have applied directly at CEL, the following cancellation fees will be charged:

Cancellation received 28 days or more before start date: Express mail fee, registration fee, accommodation placement fee

Cancellation received 14 days or more before start date: Express mail fee, registration fee, accommodation placement fee, 2 weeks of housing, 2 weeks of courses

Cancellation received 3 days or more before start date: Express mail fee, registration fee, accommodation placement fee, 4 weeks of housing, 4 weeks of courses, airport transfer

Refund Policy (Cancellation after start date)

Students who come to CEL through an agent are subject to their agent's registration and refund policies. The agent may be contacted for details on those policies. If the student applied directly to CEL, the refund will be made directly to that student within 30 days of cancellation.  Registration, housing placement, and express mail fees are non-refundable and therefore are not included in refunds. There is no refund for airport departure transfers which are cancelled less than 7 days prior to the departure date. 

Course: On or after the course start date, the first four weeks of the course are non-refundable.  Additional weeks will be refunded on a prorated basis less a 30% cancellation fee, and are calculated from the last recorded day of attendance (any part of a week attended is considered a full week for refund calculations).  Please note, there is no refund if you withdraw from a course greater than four weeks after fifty (50) percent of the course has been completed.  
Accommodation: On or after the course start date, the first four weeks of housing are non-refundable.  A 30-day notice is required to cancel housing.  Additional weeks will be refunded on a prorated basis less $500 or 30% cancellation fee, whichever is less.  All refunds are made to the person or company that made the original payment. 

Course & Housing changes (made onsite)

All course changes after course start will occur in a $50 course change fee. All accommodation changes after accommodation start date will occur in a $50 accommodation change fee. Please note, that a downgrade of both course and accommodation is considered a cancellation which results in both, course change fee, plus a cancellation fee of 30% of the difference.

Public holidays

All CEL centers will be closed on all public holidays as listed on the price list and website. The classes for Thanksgiving Friday will be made up. No other classes will be made up, except for private lessons. There is no refund for lessons missed. If a public holiday falls on a Monday, classes will start on Tuesday that week.

English level

If a student does not meet the minimum level of English required to follow a particular course (e.g. Exam Preparation courses), CEL reserves the right to place the student to an appropriate course/level.

Class schedule

CEL courses run on weekdays only (Monday - Friday). Classes can be scheduled in the morning and/or afternoon and no specific timetable can be guaranteed. CEL reserves the right to use alternative classroom of a similar standard in surrounding premises if needed. CEL places a strong emphasis on punctual classroom arrival. Students who arrive more than 5 minutes late to class will be asked to wait in the student area until the start of the next class period.

Medical Insurance

Students are required to have medical insurance. CEL does not provide students with medical insurance. CEL strongly recommends that you purchase medical traveler’s insurance or ensure that your current policy is also valid in the US.


CEL, its staff and representatives will not be liable for loss, damage or injury to persons or property however caused, except where liability is expressly imposed beyond exclusion by statute.

Photos & Videos

Students agree to allow photos and videos taken during the program to be used for CEL publicity and recruitment purposes.

Force majeure

CEL will not be responsible for any failure to comply with any of its obligations (and therefore shall not be required to provide any compensation) if the failure is occasioned by any cause beyond CEL’s reasonable control. CEL will not be responsible for any costs incurred by or on behalf of the student as a result of any such cause. Causes shall include but shall not be limited to act of government, war, threat of war, riot, civil strife, industrial dispute, terrorist activity, strike, protest, natural or nuclear disaster, unusually adverse weather conditions, infectious diseases or act of God.